FAQ

Frequently Asked Questions

Do I need to replace my existing glass to use your products?

No. There is no need to change the window, frame or glass.

What is the maximum size of PDLC film you can supply?

For self adhesive smart film 1500mm*3600mm/sheet.

How does SmartPro smart film adjust transparency?

The characteristic of PDLC liquid crystal materials is that the glass exhibits different transparent states under different voltages. There are many types of PDLC materials, some of which achieve maximum permeability at 60V, while others are only 48V or 36V. Knowing its principles and features, we can set a variety of control methods to adjust its transparency.

What is the average lead time for SmartPro products?

Normally the lead time for smart film 5-7 working days depending the required dimensions and quantities. Please send us the size&quantities info to get a quote and estimate the lead time.

Can SmartPro films be used as projection screens?

Yes. With the use of a projector, image is retro projected onto surface of glass to offer a high definition image.

How much is the smart glass?

This may be the first question that people interested in smart switchable glass or want to buy. To demodulate the price of light glass, it is not as simple as reporting a price. You must also understand the following knowledge. First of all, smart dimming glass is customized, customized, customized products, important things to say three times! Customization means no uniform standard specifications.

Therefore, the liquid crystal film produced by each manufacturer is very different. Although the appearance is similar, the light transmittance is high and low, the quality is uneven, and the price range is surprising.

Is SmartPro smart films completely clear when switched on? What about the Off state?

In the unlikely event of a problem, SmartPro will provide a 2 year warranty against electrical failure. We may select either to replace the panels at its cost or to credit refund to the customer. SmartPro is not responsible for the cost of removing the defective panels and installing the new panels. No. It should be noted that there is always a haze in smart pdlc films and that this can be accentuated by the viewing angle. Visual Light Transmission (VLT) is approximately 80% when switched ON. All panels present a degree of haze which is part of the product make up.

Also, in Off state, it is translucent which means some light still passes through.

Does SmartPro provide a warranty with its products?

In the unlikely event of a problem, SmartPro will provide a 2 year warranty against electrical failure. We may select either to replace the panels at its cost or to credit refund to the customer. SmartPro is not responsible for the cost of removing the defective panels and installing the new panels.

What is the difference between Laminated and self-adhesive PDLC Smart Film?

Laminated films are handled by glass fabricators and laminated between two pieces of glass with interlayers like PVB, EVA, or TPU. RetroFit PDLC films have an and are applied to an existing piece of glass by window film installers.

Can I order a sample of SmartPro film?

Yes. You can purchase an A4 sized sample with controller. Please contact us to discuss further.

How long does it take PDLC smart glass to switch?

Pretty fast – less than .1 second to be exact!

How do you clean SmartPro films?

SmartPro smart film should be cleaned with a soft cloth and gentle cleanser. Avoid harsh chemicals and the use of sharp instruments. Ensure you remove all liquids that may have collected around edges during the cleaning process.

Is PDLC smart film suitable for indoor or outdoor use?

PDLC glass is typically used for indoor applications, but some companies have outdoor grade technologies.

How much power does switchable smart glass consume?

SmartPro smart film consumes under 10 watts per sqm. For perspective: 10 sqm of PDLC switchable glass consumes less energy than one LED bulb

Do smart films require special maintenance?

As long as the proper voltage is maintained, there are no special maintenance concerns apart from the following care:

  • To meet limited warranty requirements and to ensure the longevity of the PDLC film within the glass it is important that smart film is switched off for a minimum of 4 hours out of every 24 hours.
  • Timer: A 24-hour timer is highly recommended to be installed for each power supply/transformer or group of power supplies/transformers to ensure that the privacy glass is turned ‘off’ for the minimal 4 hour period. If a timer is not used, switching ON and OFF daily is encouraged to ensure that the panels remain functional.

What is the expected life of SmartPro films?

The life span for the our PDLC smart film is more than 50000hours for on condition(transparent).